Job Title

IT Engineer

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Job Description

Job Title:                              IT Engineer

Location:                             York and surrounding areas.

Salary:                                  Up to £25,000 dependent on experience + phone, laptop and company vehicle.

Commutable from:         York, Hull, Scarborough, Lincolnshire.

 

Our client is a leading provider of IT support services within the business sector.  They are currently embarking on a period of expansion and require a skilled IT Engineer to join their team.  If excellent customer service and representing a reputable, dynamic business is important to you, then this role could be for you.

The role:

You will be providing a proactive, IT support service to businesses across the region.  This is a highly autonomous role which involves 1st and 2nd line support across a wide range of technologies.

  • Ensuring that support calls are dealt with in a professional manner and within the designated Service Level Agreements (SLA).
  • Monitoring and resolving issues with workstation/ peripherals/ hardware issues.
  • Ensuring Backups are functioning efficiently across our growing client base.
  • Travelling between various client sites throughout the region.
  • A company vehicle will be provided.
  • Ongoing training and development.

Your skill set will include:

  • Excellent communication skills are vital. You will be communicating with a wide range of businesses.
  • Highly methodical.
  • Attention to detail, organisation and time management skills.
  • Excellent problem-solving and troubleshooting skills.
  • Hardware maintenance & installation.
  • Software installation and troubleshooting.
  • Cloud Technologies (e.g Office 365 / Google Suite / Amazon AWS / Microsoft Azure).
  • Rollout/desktop support/server admin.
  • Microsoft Office Suite and MS desktop operating systems – install / config / maintenance.
  • Microsoft Windows Server 2008/2012/2016 Active Directory, Group policy
  • Network Technologies – TCP / IP & DNS / WI-FI
  • Peripheral/ mobile device support (iOS/Android).
  • Implementation / support of virtualization platforms such as VMware, Hyper-V, Citrix, Terminal Server.
  • Knowledge of Routers, Switches, Firewalls & Comms.
  • Relevant IT qualifications or certifications (desirable).
  • Managed Services environment (desirable)
  • A full UK driving Licence.

Keywords:  IT Engineer; IT Technician; IT Field Engineer; Field Engineer; IT Support; IT Systems; Server Engineer; Systems Engineer; ICT Engineer; ICT Technician; Support Analyst; Senior Engineer.

 

Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.

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