IT Installation Engineer
We are supporting a specialist IT security company who are expanding their IT Implementation Team. You will own all technical aspects of the post-sales process, including customisation and deployment of IT solutions, whilst ensuring customer satisfaction and personal attention. If you are a well-established IT engineer and have a friendly and personal approach, then this role is for you.
- Provide post-sales professional services for a variety of security and SAM solutions.
- Installation and configuration of solutions, on-site or remotely.
- End to end project manage and document solution implementations from requirement gathering to project closure and review.
- Logging of any post-sale’s IT support issues and requests.
- Provide technical assistance to the sales team.
- Assist with maintenance of internal IT systems when required.
- Be involved in training customers on the security solutions.
- Experience with Windows Server & Desktop.
- Experience with MS Server, Exchange, Office 365, SQL, and IIS.
- Experience of installing and configuring Routers, Firewall and Switches
- Experience of installing and configuring server-based application solutions
- Experience with virtualisation including Hyper-V, VMware and other cloud Infrastructure
- Have experience of troubleshooting PC/Server Hardware, Software and networking issues
- Hold a full UK driving license and car
- Excellent communications skills and be able to communicate at all levels, both internally and externally.
- Be able to make customers feel supported and at ease.
- Be organised, focused and conscientious.
- A problem solver with a flexible attitude to work.
Useful to have:
- Experience with SAM and security solutions.
- Prince 2 certification.
- ITIL v3.
What’s in it for you?
- Competitive salary.
- Full product training.
- Personal pension contribution.
- Bonus scheme enrolment.
- A supportive and friendly working environment,
- Working for a modern, successful IT company.
- Depending on location- occasional work from home.
***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***
Keywords – IT Engineer, IT Implementation Engineer, IT Technician, IT Security, 2nd Line Engineer, 2nd Line, 3rd Line, Cyber Security, IT Systems.