Job Title

IT Support Engineer

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Job Description

 

IT Support Technician

Location: Sheffield

Salary:  20,000-24,000 (DOE)

Due to continued expansion, we have an exciting opening for an enthusiastic and skilled IT support technician. Our client is a leading provider of IT hardware, support and services within the region and are now looking for a talented IT Technician to join their team on a permanent basis. This role will require you to provide a broad range of 1st and 2nd line support across a wide range of technologies and environments. Being a good and confident communicator is also key to this role as it will involve wide ranging engagement with individuals at all levels.

  • be willing to shadow staff, learn new technologies and undertake training as appropriate.
  • provide remote and on-site support.
  • provide ongoing support of IT infrastructure and perform regular monitoring of servers and network equipment.
  • monitor and maintain backup solutions.
  • fix any issues associated with client devices, printers and other technologies.
  • assist with equipment installation and specific hardware replacement projects.

About you:

  • Strong knowledge of Microsoft Windows 10 deployment and fault resolution.
  • Good understanding of LAN & WAN network infrastructure.
  • Professional IT skills in implementing and maintaining Microsoft Office 13/16.
  • Able to demonstrate ability to work independently, organise and prioritise effectively.
  • Strong communication and interpersonal skills.
  • Good analytical and problem-solving skills.
  • Clean, full driving licence and own vehicle.

Desirable Knowledge and Experience:-

  • Knowledge of Microsoft Windows Server/Network Services installation and administration (TCP/IP, DNS and DHCP).
  • Experience of AV technologies.

With ongoing training and development available, this is an excellent opportunity for the successful candidate to continue to develop their own skills and knowledge.

 

***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***

Keywords – IT Engineer, Junior IT Engineer, ICT Technician, IT Technician, IT Support, IT Analyst, 1st Line Engineer, 2nd Line Engineer, IT Systems Engineer, IT Support Analyst.

Tags: 1st Line Engineer, 2nd Line Engineer, ICT Technician, IT analyst, IT Engineer, IT Support, IT Support Analyst, IT Systems Engineer, IT Technician, Junior IT Engineer