Job Title

IT Support Technician

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Job Description

Job Title:              IT Support Technician

Sector:                  Aerospace & Manufacturing

Salary:                   £18,000 – £21,000 p.a

Location:              Sheffield, South Yorkshire

Contract:             Full Time – Permanent

Verus Recruitment Partners are pleased to be supporting a Sheffield based Engineering business in the recruitment of an IT Technician on a full-time basis.

As my client’s IT Support Technician, you will be tasked with providing IT support for the entire site, assist the IT team in managing:

  • IT systems
  • IT infrastructure improvements
  • IT security
  • IT equipment updates
  • Any other IT related projects.


  • Providing first line technical IT support including PC hardware, PC software, Network appliances and business systems.
  • Resolution of support calls and logging these on the IT Helpdesk system.
  • Monitoring and maintaining the ‘health’ and status of the computer systems and network equipment.
  • Setting up accounts for new users including email accounts, password changes/resets.
  • Setting up approved privileges to files and folders in Windows Active Directory and other business systems.
  • Ensure the decommissioning of old IT hardware is carried out in accordance with all guidelines.
  • Mobile device/phone support including installing applications and email access for company mobile devices.

About Your experience:

  • Previous experience in providing first line technical IT support including:
    • PC hardware.
    • PC software.
    • Network appliances.
    • business systems.
  • Good working knowledge of:
    • Windows Active Directory.
    • Windows Group Policies.
    • Windows Server 2012/16.
    • Windows client OS’s (7/10).
  • Fundamental Networking knowledge including DNS/DHCP/TCP.IP.
  • Knowledge of administering VMWare 6 ESXI servers and VCenter server.
  • Administering Office 365 for Email, collaboration and office apps.
  • Excellent Microsoft desktop IT skills including Word, Excel, Access, PowerPoint, Outlook.
  • Knowledge of supporting SAN Disk Arrays.
  • Understanding the main hardware components for a PC and server.

What’s in it for you?

  • The salary on offer is £18,000 – £21,000 dependant on your experience
  • Free Parking.
  • Generous holiday allowance.
  • Working for a fantastic business.
  • Pension matched employer/employee scheme and other benefits.

For more information please contact our Sheffield Team on 01143 830 046.

***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer***

Keywords: 1st Line Support, 2nd Line Support, IT Technician, IT Engineer, IT Support, IT Security, IT infrastructure.

Tags: 1st Line Support, 2nd Line Support, IT Engineer, IT infrastructure., IT security, IT Support, IT Technician