Recruitment is about people, and people can change. Even with the right process and communication in place, sometimes a placement doesn’t work out. What matters most is how it’s handled.
At Verus Recruitment, we believe that a successful recruitment partnership is built on trust, communication, and accountability. It’s not just about making great placements; it’s also about being there when things don’t go as planned.
Many businesses tell us they’ve worked with agencies that were full of energy when they wanted to make a placement, but nowhere to be found when it didn’t work out. Often, there’s small print in the contract that leaves the client without support. That’s not how we work.
We take the time to understand your business, your culture, and the type of person who will fit your team long term. This care and attention mean that most of our placements are successful. However, if things don’t go as expected, we take action quickly and fairly.
Our Commitment to You
If a placement falls through, we will arrange a meeting straight away to understand what has happened and agree a plan. We review every situation openly and work with you to find a fair resolution.
As part of our Verus terms, we offer a 10-week recruitment replacement guarantee on permanent placements. If a new hire leaves or doesn’t work out within that time, we will find a suitable replacement at no additional cost.
This guarantee shows our confidence in the quality of our recruitment process and our commitment to long-term relationships with our clients.
Why Clients Choose Verus
We don’t rely on small print or hidden clauses to protect ourselves. Instead, we focus on relationships and accountability. Our clients know they can rely on us to be transparent, professional, and responsive at every stage of the process.
Recruitment is a people business, and that means being adaptable, fair, and supportive, even when things don’t go to plan.
If you’re looking for a trusted recruitment partner who will stand by their word and support you beyond the placement, contact Verus Recruitment today 📞 01143 830046 or email hello@verusrecruitment.co.uk